Our New Normal

Our Guidelines in the COVID 19 Era

COVID 19.Photographer.Shutterstock

On May 1, 2020, along with many states in the nation, Utah will be engaging in a “soft” opening from pandemic restrictions. However, we have embraced the need to reduce the spread of COVID-19. In preparation for returning to a new normal, we have implemented guidelines that are consistent with the CDC, Utah Department of Health and Professional Photographers of America recommendations. The guidelines below have been obtained directly from the aforementioned agencies.

We are also focused on compliance with State and Local guidelines for the State of Utah and the State of Pennsylvania. Pennsylvania will be our home beginning in August 2020, but we will continue to serve clients in Utah and rest of the nation.

Personal Protective Equipment

The use of PPE such as masks and gloves will be used while working with clients. We have purchased our masks with medical grade filters from Chantel Lauren Bridal . They are our go to bridal gown designer when clients ask about wedding gowns. In this time of need, they have stepped up to provide another level of service for their brides, medical grade masks fit for the isle. When masks are purchased through Chantel Lauren, they donate masks to people on the front lines combating COVID 19. Thus far, they have donated 600 masks.

Our Staff

Any staff member who becomes sick will be expected to stay home. We have provided training and educational materials that were made available through the CDC on proper sanitation, hand washing, cough and sneeze etiquette, use of PPE, and other protective behaviors.

As a side note, in my secondary employment I am also a member of the State of Utah COVID 19 Task Force with the State of Utah Department of Health until I retire in July 2020. I have stayed up to date with evolving information on COVID 19 due to ongoing training on the topic.

Event Protocols

We have always focused on weddings with 35 guests or less, elopements and family sessions. With the nature of COVID 19, it has become critical to adhere to our business standard operating procedures. We are reducing our weddings guest size to 10 guests or less until CDC guidelines prescribe otherwise.

We have added a live video streaming service of your wedding services to accommodate clients who have been planning a larger wedding and have needed to make significant adjustments. This service is of no additional cost. Clients will have the option of a Facebook Live or Zoom webinar to broadcast their event.

Travel/Destination Family Sessions

Many of our clients have asked if we will be honoring their annual destination family sessions. The answer is yes. We will be honoring all travel sessions in compliance with the CDC recommendations. Many of the sessions will become driving destinations, instead of flights.

For this reason, we will be adding one to two days on the front or back end of your session for travel and per diem fees. In most cases, driving travel fees are less than flying travel fees. Let’s chat about this.

Our Services are by Appointment Only

We are holding to strict appointment times that allow us enough time to sanitize equipment and common areas after each session.

In the studio, we are only allowing sessions with one client or family per day; we are taking appointments two days during the week and one day during the weekend.

If the session is held offsite, one client or family is staged at a time. Off site mini sessions are scheduled on the hour and will last 45 minutes. This allows us 15 minutes to clear the area for social distancing. We will only be taking 4 clients in a day for mini sessions and all mini sessions are photographed at a location that has been pre determined. For more information about our elopement and portrait services, click here.

Social Distancing / No Touch

We maintain social distancing, using no-touch posing methods when at all possible. Our maximum gathering for any photo shoot or elopement is of 10 or fewer people. We will also wear gloves as often as possible while shooting.

Temperature Checks and Screening Questions

Temperature checks will be conducted for each client and/or member of the family present prior to each session. Any client or family member with a fever exceeding 100.4 degrees will be rescheduled at no additional charge.

Screening questions include:

How are you feeling?

Have you had a cough or any flu-like or COVID symptoms in the last 14 days?

Have you been around anyone exhibiting these symptoms with the last 14 days?

Are you living with anyone who is sick or quarantined?

Sanitation Protocols

Our studio has developed a standard sanitation protocol that has been implemented. The protocols include washing hands regularly before and after photographic sessions, sanitation of all props, chairs and benches whether the client encountered them or not.

We will be cleaning the restroom/dressing facilities in the studio before and after each session. We complete sanitation of common areas, including doorknobs (interior and exterior), counter tops, pens and pencils after every session.

In conclusion, we look forward to serving you again. We believe we have the best clients in the world, and we love you. With that being said, it is most important to us that you’re safe and healthy in the studio and on location.


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